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Frequently Asked Questions

  • How long do I have to complete the training? 
Students taking the Lash extension e-training have 6 months unlimited access to their online education, containing all videos and lessons so you can complete all of it at your own pace. You can rewind, pause, or stop the training completely and return to your chapters whenever you want.
  • How long after completing the training can I be certified?

You can become certified any time after the completion of your e-training. In order to obtain your lash certification, you will need to get 35/40 or higher result at your evaluation supervised application, second virtual meeting.

*Pictures may be required. 

  • Do I automatically get my certification right after completing the online training?

We believe certification is earned, not bought. The is why we ask that after you’ve soaked in all the information, and you feel confident not only in your skills but also in your knowledge, that is when you should schedule your 2nd virtual meeting. If your skills meet our certification standards, which were establish according to what is expected in the industry, you will officially be certified and obtain your certificate.

*We may ask for pictures if we feel it's necessary. 

  • How long will I have access to my online education?
Your online education will be valid for a period of 6 months after purchase date. When the timeframe has pass, you can ask to have it extend for another 6 months at a cost of 50$.
  • Do I need a license to offer lash extensions services?
The regulation in each provinces/country are different for providing lash services and licensing may or may not be required. We are not responsible for pre-screening and each individual purchasing the online education should comply with their cosmetology centre and or provinces/country regulations.
  • What do the virtual meetings include?
Theory review, ergonomic and posture analysis, ideal workstation placement, proper tweezer handling, practice, educator’s personal tips and tricks, 2 hours certification live and personal feedback.
  • Is the education refundable if I change my mind?
Because you get immediate access to the online education and material directly after purchase, we do not do refunds. 
  • What will I learn in my virtual meeting?
Since you should have completed your online education at 100% before attempting your virtual meetings, you may take this opportunity to ask help about any subjects you want to go further into or spend a little extra time on. We want to make sure you leave your virtual meeting confident and with the skills you need to be successful for your evaluation. 
  • How do I schedule my virtual meetings? Do I need a zoom account?

Yes, you will need to create yourself a zoom account, using your email address. At the very end of the online education, you will find a link that will redirect you to our scheduling platform. That being said you need to reach 100% completion to be eligible to book your virtual meetings.


For any further questions, feel free to contact us